Frequently Asked Questions
Frequently Asked Questions
Can Grey Genetics order genetic testing for me?
Often, a genetic test requisition form asks for both an Ordering Healthcare Provider and another clinical contact person (Receiving Provider, Genetic Counselor, Primary Clinical Contact, etc). Grey Genetics can be listed as this second clinical contact if you have had pre-test counseling through Grey Genetics or through prior arrangement between your healthcare provider and Grey Genetics.
If your healthcare provider confirms that they would like us to order testing for you, we can order testing under their name. If it’s a hassle for you to go into your healthcare provider’s office for a blood draw to have testing ordered, we can send you a saliva kit. We may have more options coming soon!
Genetic counseling can also help you understand if and how genetic testing might be useful to you. In many cases, review and discussion of family health history may be as or more helpful than any genetic testing results.
Do I need a referral to schedule an appointment?
If you’re not ready to book a genetic counseling appointment but are wondering if your healthcare provider should be referring you to genetic counseling based on your family history or just want a few questions answered before possibly booking, you can also schedule a free 10-minute phone call.
While Grey Genetics does not accept insurance, we are happy to provide a receipt that you can submit to your insurer for possible reimbursement. If you plan to do this, you may want to check with your insurer as to whether or not a referral would influence possibility of reimbursement.
How should I prepare for my genetics consult?
If you or someone in your family had genetic testing done, provide a copy of genetic testing results in advance of your appointment. You will have an option to upload test results when booking your appointment. You can also send us test results or other records through secure email by using this link. (Click here to learn more about e-mail security and encryption.)
Can you talk to my doctor about genetic testing for me? Is there any extra charge for this?
There is no extra charge for time that may be spent talking with your healthcare provider about your case. We do ask, however, that you have your healthcare reach out to us directly. This keeps us from playing phone tag with office staff.
I would like my husband/wife/family member to join the consult. Is there any extra charge for this?
I'm concerned about privacy. Who will have access to my information?
Do you offer genetics consults in languages other than English?
Yes! Although English is Eleanor’s native language, she also speaks and has previously counseled patients in French and Spanish (and Portuñol). N’hésitez pas à lui écrire en français. No dudar en escribirle en español.
Dina Alaeddin is also available to provide genetic counseling in Arabic.
If you have requests for other languages, let us know! We are currently growing our Network of Genetic Counselors and may be able to connect you with a genetic counselor who speaks your language, even if you don’t see them listed yet on the site.