Privacy Policy for Grey Genetics, LLC

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website and when do we collect it?

We collect information that users provide through Contact Forms, Quizzes, Live Chat, mailing list opt-ins and through any other forms on the website that give the user of providing us with information.

How do we use your information?
We use your information to respond to any specific inquiries you have submitted and to send you emails if you have opted in to our email list(s). If you have registered for a class (Patient Stories, Current Issues, Book Club), you will be added to our email list(s). We do not sell your information to third parties or share your information with third parties without your explicit consent.
We use MailChimp to send out emails to our subscriber list. MailChimp is compliant with the CAN-SPAM. Users can unsubscribe from a mailing list at any time using the link at the bottom of each email.
How do we protect your information?
Due to the fact that many of our users are patients, all user information is stored within HIPAA-compliant systems. Please refer to our Notice of Privacy Practices. You can ask us to change or delete your personal information by emailing us. You can also ask us to send you a copy of any information we have about you and we will do so within 30 days. 
An external PCI compliant payment gateway handles any credit card transactions. Our scheduling system within which names and credit card information is stored is Acuity Scheduling. You can find Acuity’s Privacy Policy here. Within Acuity, we have several credit card processing options. We use Stripe. You can find Stripe’s Privacy Policy here
Do we use ‘cookies’?
Yes, it is actually difficult to have a functional website without using cookies. Our website is a WordPress website with a Divi theme. We use various WordPress plug-ins, some of which may involve third-party cookies. We also use Google Analytics, which makes use of cookies to look at user page visit data in aggregate only. (Ex. we do not collect data on a single user’s use of the website.) You can opt out by using the Google Analytics Opt Out Browser add on. Through your browser settings, you can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Since browser is a little different, look at your browser’s Help Menu for more information.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except with your explicit consent and, in these cases, only in compliance with HIPAA. Please refer to our Notice of Privacy Practices.
Data Breaches
If we become aware of a data breach, we will notify you as well as regulators within 72 hours.  If there is a breach of patient data, additional steps may also be taken, in compliance with HIPAA. 

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

You will be notified of any Privacy Policy changes on our Privacy Policy page. By using our site, you also accept our Terms of Service.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
223 Bedford Avenue, Suite 1137
Brooklyn, NY 11211
United States

Last Edited on 2018-05-24